How RateHawk’s Selection Tool Saves Agents Time and Optimizes Workflow

During the sales process, agents frequently encounter numerous energy-draining and time-consuming tasks. One of the most common is finding appropriate accommodation options in the client’s chosen destination and presenting them to the customer.

According to RateHawk, an online b2b platform for booking hotels, flights, transfers, and other travel-related services, some travel agents spend hours creating a detailed and understandable hotel selection for their customers.

In response to that, RateHawk has developed a selection tool, a dedicated template, which simplifies the process of adding a range of hotel rooms and rates directly from the hotel’s webpage. Thus, agents can save time and streamline their workflow.

Seamless customization and presentation

The selection tool enables agents to compile a list of the best offers tailored to the client’s preferences and share it via a special link. The tool allows clients to choose the preferred option directly, avoiding confusion from an excessive number of choices.

Additionally, the template includes photos of hotels and rooms, along with descriptive notes for comprehensive information. The Selection can be shared with clients through a digital template or as a PDF file. If a client plans trips to multiple cities or countries, all options can be consolidated into a single document.

The Selection tool also allows travel agents to seamlessly add their commission to the net price, presenting only the final price to the client. Commissions can be automatically applied uniformly to all rates, or agents can tailor them differently for particular hotels or rates. The client will only see the final price regardless of the chosen format (a link or a PDF file).

If an agent wants to offer a discount on a particular hotel rate, they can easily specify it within the selection. The price will be adjusted accordingly and marked with a special indication.

Enhanced flexibility and client engagement

A significant improvement has been made to the booking process within the selection. Previously, when a client settled on a preferred hotel, an agent had to essentially initiate the booking process from scratch, starting with finding the chosen option in the system, searching for the desired rate, verifying that all conditions are aligned with the client’s requirements, and only then commencing the booking. However, with the selections, clients can choose their preferred rate and press the “Book Now” button within the document. The agent will get an email confirmation and will be able to finalize the booking process with a single click of the “Book Now” button within the selection.

Branding and personalization

The selection tool enables agents to add their agency’s logo and personal details, creating a distinctive document without booking platform references and serving as a unique representation of the agent’s work. Even if clients revisit the selection months later, they will effortlessly identify who to contact to arrange their journey.

In addition to accommodation options, agents can also include information about additional services within the selection, enhancing the overall package they offer clients.

The upgraded hotel selection tool is a game-changer for travel agents and has already demonstrated its effectiveness. According to RateHawk, selections show higher conversion rate, and nearly 60% of agents use this tool regularly.

The selections are available for free to all RateHawk users. Make this powerful tool a staple in your arsenal as a travel agent – visit www.ratehawk.com and register for free.