Complaints On Greek Tourism Services On The Up

The Tourist Protection Office of the General Consumers Federation of Greece (INKA) recorded a 36 percent increase of questions and complaints that concerned tourism services and prices during the 1 January-18 August period.

“The problem of Greek tourism is the dominance of mediocrity in products and services, which leave a taste of dissatisfaction,” the federation said.

According to INKA, the tourist protection office received a total of 9,262 complaints.

“Along with the tourists, who on many occasions pay unreasonable high prices for their vacation, locals are obliged to pay a much higher cost of living throughout the years despite the low quality service offered,” INKA said.

Price surveys showed that the cost of living in suburban areas is at least 18 percent higher than that in the capitals of prefectures, while in purely tourist areas, especially during peak season, prices show deviations of 25-38 percent.