Surveys, Trends & Stats Domestic Tourism Decrease Brings Drop In Greek Tourism Complaints by GTP editing team 24 August 2012 written by GTP editing team 24 August 2012 0 comments Share 0FacebookTwitterLinkedinWhatsappEmail 15 Consumer complaints in regards to tourism services amounted to 56 reports from 1 July-15 August 2012 compared to 154 complaints filed last year for the same period, the Consumers’ Protection Center (KEPKA) said on Thursday 23 August. The center said the crisis had corrected several mistakes of professionals but underlined that the decrease in domestic tourism was also one of the reasons the complaints were less this year. KEPKA showed that the majority of consumer complaints were related to hotels and other lodgings as 22 complaints were filed. On many occasions hoteliers demanded 50 percent of the full room price as an advance payment (the law foresees that the advance payment for a reservation corresponds to 25 percent of the room price). In other instances hotel owners refused or postponed the reimbursement of consumers who had canceled their reservation on time. In regards to air travel, 12 complaints were filed. Those complaints involved postponed flights by a major airline, delayed flight departures and refusals to refund travelers for ticket cancellations. Eight cases were recorded in regards to complaints on package trips and four complaints were filed in regards to Greek coastal shipping. KEPKA said that -with their intervention- most of the filed complaints had been resolved while others are still in process. KEPKA advised the Greek State to continue and intensify checks throughout tourism destinations and “eliminate” those who harm the country’s tourism industry. “The disclosure of the names of the businesses that harm our tourism industry is required so consumers will avoid them and this way an effective punishment will actually take place,” KEPKA concluded. Follow GTP Headlines on Google News to keep up to date with all the latest on tourism and travel in Greece. Share 0 FacebookTwitterLinkedinWhatsappEmail GTP editing team This is the team byline for GTP. The copyrights for these articles are owned by GTP. They may not be redistributed without the permission of the owner. previous post Από τη θεωρία στην πράξη next post GNTO Announces New Board Of Directors You may also like Global Air Passenger Demand Reaches Record High in 2024, IATA Reports 5 February 2025 Greek Hotels See Revenue Boost in 2024, Driven by Higher Room Prices 4 February 2025 European Aviation Sector Calls for Stronger EU Support to Reach Net-Zero by... 4 February 2025 Greece Among Top Choices for Long-Haul Travelers in Winter/Spring 2025 3 February 2025 Greece and Turkey Top Destinations for Bulgarian Travelers in 2024 3 February 2025 Study: London Becomes Top Destination for Greek Travelers in 2024 31 January 2025 Leave a Comment Cancel Reply Save my name, email, and website in this browser for the next time I comment. Δ