The Association of Greek Tourism Enterprises (SETE) has announced a strategic partnership with online reputation and social media analytics provider for the hotel industry ReviewPro.
Under this collaboration, SETE will leverage ReviewPro’s award-winning online reputation solution and analyze data on the indicators of guest satisfaction by Greek destination and hotel category.
By comparing these figures with those of other destinations worldwide, SETE will gain insight on the competitive level of the Greek tourism product. The association will use the data for the analysis and development of targeted studies of the SETE Institute (InSETE) and Marketing Greece.
The integrated system of ReviewPro’s reputation measurement provides detailed information on the level of satisfaction of visitors to hotels in Greece in relation to comparable destinations of other competing countries.
ReviewPro’s solution analyzes both the visitor experience on an aggregated basis as well as an individual basis and includes the concepts of gastronomy, offered services and price/quality ratio. The system, after analyzing tens of thousands of reviews, presents the results by time period, region and hotel category.
The company aggregates millions of reviews from more than 100 of the most relevant online travel agencies, review websites and social media platforms for clients in over 90 countries
For more information on ReviewPro, press here.
