Lufthansa to Enhance Travel Experience with New Electronic Label for Baggage

Lufthansa is expected next year to make flying with baggage more comfortable, quicker and safer through the new electronic label of Rimowa, the first digital and fully integrated mobile solution for luggage.

While standard practice in the airline industry today still involves affixing a paper luggage tag to bags by hand, Lufthansa passengers will next year be able to check in their luggage from home or on the go with the Lufthansa App by using the “Rimowa Electronic Tag”.

With one click, they will be able to transfer the data from their electronic boarding pass from their smartphone to their item of luggage equipped with the “Rimowa Electronic Tag” via Bluetooth. The luggage data will be shown immediately on the data module integrated into the suitcase. A suitcase checked in this way will only need to be placed on the belt at the Lufthansa Baggage Drop Off counter. Lufthansa will be the first airline to provide this service for its passengers.

The luggage data indicated on the electronic data module is the same size and shape as today’s paper tags. The important information is protected against humidity, heat, low temperatures, impact, and concussion, and cannot be torn off.

The product launch of the “Rimowa Electronic Tag” is expected for early next year, after completion and evaluation of the recently implemented test phase.

Lufthansa and Rimowa receive “Best Baggage Initiative” award

Lufthansa and Rimowa were jointly awarded the prize for “Best Baggage Initiative” for the new electronic label, at the FTE-Future Travel Experience airline industry conference held in Las Vegas on September 10.

The annual awards ceremony serves to recognize companies for their forward-thinking ideas and initiatives that create a more comfortable travel experience for flight passengers. A panel of industry experts honors the most innovative, ambitious, and successful initiatives and organizations.