Air Travel Lufthansa Group Pays €2.6 Billion in Ticket Refunds for First Half of the Year by GTP editing team 4 September 2020 written by GTP editing team 4 September 2020 3 comments Share 0FacebookTwitterLinkedinWhatsappEmail 16 Lufthansa Group on Friday said that refund claims from the first half of the year have been processed and its member airlines – Lufthansa, SWISS, Austrian Airlines and Brussels Airlines – have so far reimbursed around 2.6 billion euros to a total of 6 million customers. According to an announcement, the justified claims received by Lufthansa in Germany by the end of June have been paid out to the greatest extent possible. “Only more complicated cases are still open and require more intensive processing,” the Group said. The number of pending ticket refunds fell to 1.1 million transactions. It should be noted that new refund claims are constantly being generated because flights have to be cancelled or guests cancel due to travel warnings. Lufthansa said it currently receives three times as many applications as before the coronavirus (Covid-19) pandemic. “Therefore, the number of open refund claims will continue to develop dynamically, decrease further in the coming weeks, but will never reach zero,” the Group said. Lufthansa Group customers can flexibly adjust their travel plans. All fares of Lufthansa, SWISS, Austrian Airlines and Brussels Airlines can be rebooked as often as desired without incurring any fees. This applies worldwide for new bookings on short, medium and long-haul routes. Join the 15,000+ travel executives who read our newsletter Follow GTP Headlines on Google News to keep up to date with all the latest on tourism and travel in Greece. Share 0 FacebookTwitterLinkedinWhatsappEmail GTP editing team This is the team byline for GTP. The copyrights for these articles are owned by GTP. They may not be redistributed without the permission of the owner. previous post Προτάσεις του ΣΕΤΕ για το χωροταξικό next post Alitalia to Receive €199.45m for Damages Suffered Due to Covid-19 You may also like Greece’s Hotel Market Sees Major Investments Over Four Months 5 February 2025 Global Air Passenger Demand Reaches Record High in 2024, IATA Reports 5 February 2025 Greek PM Reassures Public About Santorini’s Ongoing Seismic Activity 5 February 2025 Milos: Ministry Suspends 5-star Hotel Construction Near Sarakiniko Beach 5 February 2025 ELIME and HELMEPA Join Forces for Safer, More Sustainable Greek Ports 5 February 2025 Greek Ministries Team Up to Form National Cycling Strategy 5 February 2025 3 comments Aiden Yau 8 September 2020 - 19:36 Could you be a bit more helpful Pam and maybe provide such numbers that you talk of as you seem to be in the know? I have tried all the numbers I could find and spoken to various people, including head office in Germany. All I am getting is we will look into it. Reply Aiden Yau 8 September 2020 - 13:23 This is not true. My flights were originally for May this year and I have a cancellation confirmation email from 1 June 2020. I have been told it will take however long it will take with a standard template answer. Since then my card used for payment has expired and I have been told the refund would just have to fail before I can speak to someone to resolve. I have no idea of when or how. Reply Pam Lacey 8 September 2020 - 02:21 Oh boo hoo, I got my refund and rebooked same day. Try using the real numbers. Reply Leave a Comment Cancel Reply Save my name, email, and website in this browser for the next time I comment. Δ
