Travelport Launches New Marketplace for Travel Retailing

Travel retail platform, Travelport, on Wednesday launched its next-generation platform, Travelport+, the centerpiece of its new global strategy, which is designed to accelerate industry innovation in multi-source content distribution, travel retailing and value generation.

“We have made a multi-year investment to accelerate industry innovation in travel retailing,” said Greg Webb, Chief Executive Officer at Travelport.

A multi-source platform, Travelport+ offers more dynamic, differentiated, retail-ready content, delivering better choices for retailers and consumers, in a faster, frictionless way.

“Bringing together the best of Travelport’s existing capabilities and tools and driving innovation to deliver the unmet needs of our industry, Travelport+ truly changes the game in the speed of delivery of modern travel retail and offers a fundamental upgrade to travel technology,” Webb added.

Built as a single, next generation environment, including: a modern, lightweight, highly functional lightweight microservices API, complete with NDC content; enhanced airline ticket exchange tools; a trip container to manage all aspects of the trip; and a sophisticated point of sale solution to address the needs of the professional travel agent, Travelport+ aims to set a new standard in the management of global travel content.

Travelport said the new platform offers better retailing and merchandising capabilities which in turn leads to higher value trips. Through better efficiency, supported by Travelport’s leading data and insights, Travelport+ will unlock the potential for better offers and more content for all parts of the travel industry.

Content, retail & value

In its announcement of the new platform. Travelport highlighted that Travelport+ will:

– bring together the most compelling range of air (ATPCO, LCC and NDC), car, hotel, and rail content. It will achieve this by simplifying how Travelport connects and delivers travel-relevant content, regardless of the source, the seller, and how it’s consumed.

– include an ever-broadening array of new tools with merchandising (including cross-sell and up-sell) capabilities designed to improve the traveler experience, while maximizing revenue and customer loyalty for travel retailers and suppliers.

– enable customers to more tightly control their cost-to-serve and enhance their value generation through a series of best-in-class performance, efficiency and automation tools.

“We’re championing simplification and supporting our agencies to be modern digital retailers. At Travelport, we’ve doubled down on what we do best; great content, better retailing and providing the best value to all parts of the travel industry,” Webb said.

Welcome to the new marketplace for travel retailing. Come on in, the water’s fine. https://t.co/gvhbNmLjdh#ChangeIsForTheBrave #TravelIndustry #TravelTech pic.twitter.com/4v9stbhJs6

— Travelport (@Travelport) April 7, 2021

The rollout of Travelport+ has already begun with a number of agency and supplier partners taking part in the initial upgrade. Travelport+ will continue to be gradually rolled out globally, managed by a specialized customer support team.