Celestyal Cruises: New Seaware Reservations Platform

Celestyal Cruises has announced the launch of its new Seaware Reservations Platform in partnership with Versonix, a leading software company dedicated to providing fully integrated customized software solutions for the travel and leisure industry.

“We have been working closely with Versonix for a year now in preparation for this release and have been engaging in ongoing conversations with many of our travel advisor partners to have a seamless transition to our new reservations platform,” said Leslie Peden, chief commercial officer of Celestyal Cruises.

The Seaware Platform provides advanced CRM functionality as well as access to a greater variety of pre- and post-packages with both mandatory and optional components, rule-based pricing, payment and cancellations schedules, shore excursions and onboard experiences, as well as the ability to create customized segments, individualized itineraries and large, family bookings.

In addition, the system is fully GDPR security compliant, providing ongoing confidence that clients’ personal data will be fully protected.

“We are extremely pleased to be adding Celestyal Cruises to our growing portfolio of leading global travel brands that have benefited from Versonix’s unique Seaware reservation and revenue capabilities,” said Yuri Polissky, chief operating officer at Versonix.

Celestyal Cruises expects a significant adoption of this new system by its travel advisor partners placing them firmly in control of their bookings 24/7 and making it even more easy to do business with the cruise company.

In advance of the system going live this week, travel advisors currently enrolled with Celestyal received a link to Seaware’s user’s manual and tutorial videos along with their personal log-in details.

New users can visit Celestyal.com to register for credentials in the Travel Agent Booking area.