IGLTA Launches Accreditation Program for Hotels that Welcome LGBTQ+ Guests

The International LGBTQ+ Travel Association (IGLTA) recently launched a global accreditation program for hotels and resorts to demonstrate their allyship for LGBTQ+ guests.

Named IGLTA Accredited, the program sets the standard as an independent quality assurance process, providing concrete evidence that participating hotels genuinely welcome LGBTQ+ guests through their actions, not just empty words.

To obtain accreditation, hotels must successfully document fulfillment of eight criteria, showcasing their dedication to creating a safe and welcoming environment for their staff and LGBTQ+ travelers.

“LGBTQ+ travelers are looking for real accountability in their travel experiences, and travel advisors want to know they are directing LGBTQ+ clients to hotels/accommodations that truly welcome them,” said IGLTA President/CEO John Tanzella.

Photo source: IGLTA

The eight criteria of IGLTA Accredited are built upon the pillars of diversity, equity, inclusivity, policy, community, advocacy, transparency and sensitivity. They encompass the implementation of non-discriminatory policies protecting both LGBTQ+ travelers and hotel staff, comprehensive sensitivity training, a proven commitment to inclusive marketing practices, and tangible evidence of genuine support for the LGBTQ+ community.

Following a soft launch within IGLTA’s network, IGLTA Accredited has opened applications to hotels and accommodations worldwide, with anticipation of rapidly building momentum as travel organizations globally seek to champion LGBTQ+ inclusivity.

“We invite properties around the world to join us in championing integrity within the travel industry and elevating the standard of travel for all,” Tanzella said, adding that IGLTA Accredited strives to provide peace of mind for all LGBTQ+ travelers, wherever their adventures might take them.

First IGLTA Accredited hotel globally is in Greece

W Costa Navarino. Photo © Greek Travel Pages (GTP)

W Costa Navarino is the first hotel globally to become IGLTA Accredited. The resort opened last year in Costa Navarino, a sustainably driven destination in the Greek region of Messinia, southwest Peloponnese. W Costa Navarino has implemented several practices to ensure a welcoming experience, such as role-play inclusivity seminars for associates, establishing an LGBTQ+ associates ambassador, and the creation of gender-neutral room amenities, spa treatments, and restrooms.

“The foundation of Costa Navarino is built upon a deep respect for our guests. Our commitment is not only to meet but to exceed their expectations,” said Stephanos Theodorides, Managing Director of TEMES, the developers of Costa Navarino.

W Costa Navarino. Photo © Greek Travel Pages (GTP)

“Recognizing that everyone has a unique personality, we strive to anticipate diverse needs, ensuring that everyone feels as comfortable as they would in their own home. The fact that W Costa Navarino is the first hotel in the world to be IGLTA Accredited is a true honor,” he added.

Information on how a hotel can become IGLTA Accredited can be found here: https://www.iglta.org/iglta-accredited/