Rhodes, Greece: Q&A for Tourists Affected by the Wildfires

The Greek government on Sunday released the following Q&A for visitors affected by the forest fires on the island of Rhodes.

1. I need to be evacuated / I am in a life-threatening situation / I have lost communication with my travel partners.

Please contact Civil Protection Agency for guidance at +30 213 13 31 200.

2. Which are the emergency contacts in Rhodes (Hospital, Police, Ambulance, Hellenic Coast Guard)?

Hospital +30 22413 60000

Police +30 22412 41504, +30 22412 41500, +30 22412 41501 or 100

Ambulance +30 22410 60405 or 166

Hellenic Coast Guard +30 22410 22222/ +30 22410 75611

3. How do I get in contact with my Embassy?

Please find your Embassy contact in this hyperlink (https://www.mfa.gr/en/foreign-missions-in-greece.html) & and also in: (https://www.gtp.gr/TDirectorySearch2003.asp?ID_Loc=70&LN=ATTICA%20(Region)%20GREECE&K1=6&LV=1&SF=1&RND=97&SO=1)

British Embassy +30 210 7272 600 / +44 20 7008 5000

German Embassy +30 6932 338 153 / +30 210 7285 111

French Embassy +30 210 3391 200

Austrian Embassy +30 210 7257 270

Italian Embassy +30 210 3617 260-3

Swedish Embassy +30 210 7266 100

Australian Embassy +61 262613305 / +30 210 8704 000

Polish Embassy +30 6936 554 629

Finnish Embassy +35 8916055555/+30 210 7255 860

Irish Embassy +30 210 7232 771 / +30 22410 75655

Dutch embassy +31 247 247 247/ +30 210 7254 900

Belgian Embassy +30 6986 745 810

Danish Embassy +45 33921112/ +30 210 7256 440

Switzerland +30 22410 36155

Latvia +371 26337711/ +30 210 7294 483

Montenegro +30 210 7241 212

Slovenia +30 6976 407 710

Czech Republic +420 222 264 24

4. I want to be repatriated earlier. What should I do

Please address to your Embassy (https://www.mfa.gr/en/foreign-missions-in-greece.html) for guidance. Foreign Embassies are in direct contact with the local and national authorities to facilitate your return. Also please contact your tour operator to receive information about additional departure flights which are being currently added.

A dedicated Help Desk of the Ministry of Foreign Affairs will be operational as of Sunday 23rd of July at 5pm in the T1 terminal of Rhodes Airport.

Foreign nationals who wish to contact the Help Desk can call the following numbers:
+30 6985 889 650 / 6983 209 611

In case of a special emergency, you can use the following phone number/WhatsApp to contact the Help Desk: +30 6977 960 941

5. I have a scheduled departure (by flight or by boat), but I do not have travel documents. What should I do?

You need to contact your Embassy which is responsible for issuing travel documents (https://www.mfa.gr/en/foreign-missions-in-greece.html). Then the Embassies will forward relevant data and the Ministry of Foreign Affairs will facilitate early departures.

6. I am in urgent need of medication / I have serious health issues (incl. pregnant women, people with disabilities, seniors). Where can I find assistance?

• For medical emergency issues please contact 166.
• For non-emergency medical issues requiring medical advice please contact: +30 22413 60000 (extension 0) Rhodes General Hospital / +30 22410 45057 – +30 22410 45222 Euromedica /
• For the provision of pharmaceutical treatment please contact: +30 6945 158 935 / +30 6936 237 483 / +30 6977 521 581

7. I have extra days of lodging in Rhodes but was forced to evacuate my hotel. Will I be reimbursed?

• This is related to the insurance policy of your tour operator and your specific travel plan. The Greek government will provide further details on this issue after the end of the wildfires.