Korean Air Earns 7th Consecutive 5-Star Rating from APEX

Photo source: Korean Air.

Korean Air has recently received a 5-star global airline rating in the APEX Official Airline Ratings for the seventh consecutive year, becoming one of a few airlines to earn the highest rating for such an extended period.

The APEX Official Airline Ratings is a program that rates airlines based on passenger feedback collected through the TripIt mobile app. The ratings are based on a variety of factors, including seat comfort, cabin service, in-flight meals, and in-flight entertainment. Based on the feedback, the APEX Official Airline Ratings is compiled and certified by a professional external auditing company.

Korean Air’s 5-star rating reflects its commitment to providing passengers with a superior travel experience. The airline offers a variety of amenities and services, including:

• First class Kosmo Suites 2.0 with intuitive features and superior comfort
• In-flight entertainment system with a wide variety of content
• In-flight meals using seasonal ingredients and a quality wine selection
• New Korean-style vegan meal

Photo source: Korean Air.

The airline has maintained its 5-star status since 2018, a distinction only a handful global airlines share, including Air New Zealand, Cathay Pacific Airways, and Etihad Airways.

It has also been granted numerous awards, including a 5-star airline rating from Skytrax, Air Transport World’s Airline of the Year award, and Cargo Operator of the Year award.

Photo source: Korean Air.

Headquartered in New York and established in 1979, APEX (Airline Passenger Experience Association) is a non-profit association, which has 482 airline industry members, including airlines and aircraft manufacturers.

APEX collects passenger feedback from more than one million flights across 600 airlines from around the world.

Korean Air is one of the world’s top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID.

With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 156 aircraft and over 20,000 professional employees.

Korean Air is also a founding member of the SkyTeam airline alliance and has grown into one of the largest transpacific airlines through its joint venture with Delta Air Lines.

Danae Airlines S.A. is the GSA (General Sales Agent) of Korean Air for Greece.