Singapore Airlines Group Receives Two Honors at ATW 2024 Awards

The Singapore Airlines (SIA) Group has won two accolades at Air Transport World (ATW) magazine’s prestigious annual Airline Industry Achievement Awards, proving its commitment to a world-class end-to-end customer experience.

Established in 1974, the ATW awards are among the most coveted in the air transport industry, with the recipients selected by a panel of editors and analysts from Aviation Week Network’s ATW, CAPA, and Routes.

Goh Choon Phong, Chief Executive Officer of SIA, has been honored with the Excellence in Leadership Award for 2024. Scoot, SIA’s low-cost subsidiary, has been named Value Airline of the Year. This year’s two accolades come after ATW was named Singapore Airlines Airline of the Year in 2023.

“Singapore Airlines and its low-cost carrier, Scoot, are highly regarded airlines that set global standards for customer service, innovation, operational performance, and taking care of their employees,” said Karen Walker, Editor-in-Chief, Air Transport World.

The Excellence in Leadership Award not only recognizes Goh’s contributions to the SIA Group but also acknowledges the strong recovery of Singapore Airlines and Scoot from the challenges posed by the COVID-19 pandemic. Under his leadership, both carriers were first off the blocks as borders reopened and successfully retained their leadership positions in the airline industry.

“I would like to thank our customers, as well as our shareholders and partners, for their strong support, which we never take for granted,” said Goh Choon Phong.

“Our success is a testament to the exceptional Singapore Airlines family, whose sacrifices, perseverance, and dedication allowed us to emerge stronger than before,” he added.

Scoot’s recognition as Value Airline of the Year exemplifies its commitment to ensure a seamless and unique travel experience for its customers. T

The airline continues to take delivery of new aircraft, expand its network, maintain a trained workforce, and invest in technology to strengthen its infrastructure, drive productivity, and improve the customer experience. This has resulted in record passenger revenue, load factors, and profits for Scoot.

“We are honored to be recognized by ATW as the 2024 Value Airline of the Year. This is a testament to the dedication and hard work of the Scoot family, especially after several challenging years due to the pandemic,” said Leslie Thng, Chief Executive Officer, Scoot.

The SIA Group is the flag carrier of the Republic of Singapore, with its history dating back to 1947 with the maiden flight of Malayan Airways Limited.

Through the years, SIA, aiming to offer high-quality services, continued to invest in its network, product and service offerings, as well as its digital capabilities.

The airline has also deepened its strategic presence in India as part of its multi-hub strategy through the impending merger of Air India and Vistara. This will give it a 25.1% stake in an enlarged Air India Group when completed.

The SIA network expands to 14 European destinations with its inaugural non-stop flights between Singapore and London’s Gatwick Airport starting in June.

Asian Aviation is the official representative of Singapore Airlines and Scoot in Greece.