How RateHawk Supercharges Travel Businesses

The travel industry is booming: in 2024 international tourism is expected to finally reach the pre-pandemic levels fully. Therefore, travel agents must be equipped with a wide array of most innovative tools and products tailored to their specific needs. One of the platforms that can help industry professionals meet this increasing demand is RateHawk.

Launched in 2016, today RateHawk is trusted by more than 70,000 travel professionals in over 120 countries.

Multi-product tool

Panos Filalithis, RateHawk’s Country Manager for Greece and Cyprus.

RateHawk is an all-in-one platform providing all types of travel services in a single system. Panos Filalithis, RateHawk’s Country Manager for Greece and Cyprus, highlights: “Our strongest asset is of course our extensive hotel supply: RateHawk provides 2.5 million accommodation options, which is one of the largest hotel inventories in the market. What differentiates us from other travel companies is the fact that we aggregate our accommodation supply from over 250 wholesalers and more than 92,000 direct hotel contracts connected to our proprietary extranet – thus RateHawk processes over 20 billion hotel rates per day! That approach allows us to offer partners the broadest choice of accommodation at the most competitive price. Of course, it makes us invest significant resources into tech tools, improving hotel matching and mapping algorithms, so that the hotel content, rates, cancellation policies and other data are presented correctly, and nothing affects the smoothness of the booking process.”

In addition to hotels, RateHawk also provides air tickets of over 400 air companies, including 150 low-budget airlines, and transfers in more than 150 countries. RateHawk saves travel agents time, as all key travel services can be easily booked in a single system, there is no need to research other platforms.

Flexible payment terms and commission

At RateHawk, all services are available for booking without a deposit. For travel professionals several payment options are available, and they can choose the most suitable one: by bank transfer, debit or credit card, or digitally, sending their clients a payment link.

RateHawk enables its partners to seamlessly add their commission to the net price and to set the desired amount of commission themselves.

Pre-check service

To give travel agents more confidence and control over the bookings, RateHawk offers a Pre-Check Service for each accommodation. This is a manual confirmation service which verifies every booking with the hotel in advance. This proactive approach minimizes the risk of unwelcome surprises upon check-in, reducing travel agents’ stress. When a booking is pre-checked, it is marked with a special icon on the order page.

Dedicated Greek team

RateHawk’s Greek team today has 14 managers based in Greece & Cyprus who support local partners and provide all the necessary guidance. Each registered partner is assigned with an account manager whose responsibility is to help partner with the system onboarding, adjust the contract settings, provide advice and assist with financial matters.

Moreover, the company has a dedicated Greek-speaking support line during business hours and a 24/7 emergency line, catering the agent’s needs and delivering high quality partner care.

A loyalty program

By registering at RateHawk, travel professionals automatically enter the loyalty program, which enables them to get back up to 4% of the cost of bookings in points. The points can then be spent on future reservations. One collected point is equal to 1 euro, points can be used to pay for the booking fully or partially.

If you also want to supercharge your travel business this year, start using Ratehawk today – visit www.ratehawk.com and register for free.