Hellenic Train Prioritizes Safety and Quality with New Initiatives

Photo source: Hellenic Train.

Greece’s train operator Hellenic Train has announced a series of new measures aimed at improving railroad safety and the overall quality of its services. The company is prioritizing safety as a central pillar of its strategy, with a focus on personnel training, technological upgrades, and collaboration with key institutional entities.

“Safety is not just a goal, but a daily responsibility,” Hellenic Train CEO Roberto Rinaudo said in an announcement highlighting the company’s dedication to safety. “We invest in specialized training, modern systems, and new operational methods to ensure the protection of our passengers and personnel.”

Personnel training initiatives

Photo source: Hellenic Train

In collaboration with the Democritus University of Thrace, Hellenic Train managers are currently participating in an advanced training program titled “Railway Safety: Principles, Processes, Systems, and Event Investigation-Management.”

The company is also involved in training initiatives organized by the European Railway Association (ERA) and the Greek Ministry of Infrastructure and Transportation.

Key training topics include:

– Safety Management: Focused on human and organizational factors.
– European Rail Traffic Management System (ERTMS): Planning and implementation of the European system for managing railroad traffic, introducing innovative approaches to railway operations.

Enhancements to communication systems

Photo source: Hellenic Train

Hellenic Train has implemented a comprehensive program to strengthen its communication systems. This includes:

– Driver Training: Specific focus on the use of the GSM-R communication system.
– Protocol Compliance: Regular inspections and evaluations to ensure proper application of communication protocols.

The company is also moving forward with the upgrade of its technological infrastructure. Half of the European Train Control System (ETCS) on the leased fleet has been reprogrammed, while the company’s owned fleet, including the ETR470 coaches, is now equipped with both the modern ETCS and GSM-R systems. These upgrades are nearing completion with the final stages of approval for the necessary applications.

Future plans for safety and service

Hellenic Train has outlined several future measures to further enhance safety and operational efficiency. These initiatives include:

– Strengthening Safety Management: The company plans to implement stricter inspections and update traffic regulations to improve safety standards.
– Regulatory Compliance: Ongoing collaboration with civil protection services to ensure preparedness for emergency situations.
– Public Awareness Campaigns: Information campaigns to educate the public about safety protocols.
– Crisis Management Drills: Regular exercises with civil protection services to ensure readiness in the event of an emergency.